Customer Testimonials

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Google May 19, 2022

I recently purchased a 2022 4Runner. My sales rep was Tim M. It could not have gone smoother. Tim has great product knowledge and explained everything in detail, plus answering all of my questions. He even helped me after the sale with ordering an additional item. My service advisor was Cory, he handled the install in this item promptly - i was in and out in less than one hour. Both Tim and Cory are real pros .

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Google May 18, 2022

Joe and Mike were awesome. Easy, efficient process. I appreciated their patience and professionalism!

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Google May 18, 2022

Ed Warren was great! Very professional. Took his time.. Very thorough. Excellent

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Google May 18, 2022

I received a call from Eric, the service manager in regards to a communication issue from my phone to my car. He reached out to me because my vin number was one of the very few that had an issue with remote a/c , and Toyota wanted to get some data. Eric set up a date, and time that worked for my schedule, and made sure it coincided with my service needed coming up. When I drove into the bay, he introduced himself to me. Eric remembered everything that I needed, oil change, rotation, ding removal. He had a complimentary ...

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DealerRater May 18, 2022

Very professional and knowledgeable salesman. Ed Warren.. I appreciate his patience and efficiency! Completely satisfied with my experience at Tarbox

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Google May 12, 2022

(Translated by Google) excellent (Original) Exelente

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DealerRater May 8, 2022

Purchasing a car today is certainly a different experience than it used to be . Other than the fact that there was now way to know" exactly" when my new car would arrive, Kyle kept me up to date as best he could. He, and everyone else we delt with, was pleasant and personable. I've always had positive experience with the service department on my previous vehicles. I'll be coming back !

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Google May 8, 2022

The man In service I dealt with was great.

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DealerRater May 7, 2022

I had my car serviced and the Tarbox service rep was Andrew Chan. I have spoken with Andrew before and he is personable, hard-working, clear and responsible. I really appreciated how work yesterday, and everything proceeded very quickly. I have never had a complaint about this dealership since I began working with them in 2008, and Andrew Chan has always been wonderful.

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Google May 6, 2022

Great Service!!!

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Google May 5, 2022

Cory my service advisor was great, his kindness was appreciated. Service was done in a timely manner. Thank you

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Google May 3, 2022

The service advisor, Andrew Chan, was very efficient in understanding my concerns and checking me in. I did have to wait a bit while they serviced my car, but considering that I did not have an appointment, I really can't complain. They fixed the problem and sent me on my way.

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Google May 3, 2022

Mike Benjamin was my salesman. Very professional and courteous. Dealer does charge above MSRP like some others are doing these days.

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Google May 3, 2022

Big thank you to Justin and Eric at service with Tarbox Toyota. Both are very helpful in service consulting with Justin saving me big dollars on a repair. Eric has always been friendly and helpful as all the service agents have been. I would not take my Toyotas to any other service, they are fair, honest, and do excellent work. Tku Tarbox

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Google Apr 30, 2022

Great experience Melvin Garcia and finance manager Jess Camp . Definitely recommend the dealership.

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Google Apr 30, 2022

Service Tech Nick was extremely professional and helped me every step of the way even when dealing with Progressive Insurance Co.and having to get a rental thru Enterprise. I totally recommend Nucar Tarbox Toyota and their service department. John also helped on the day I came to pick my car up after two weeks of it being in the shop!

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Google Apr 29, 2022

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Google Apr 28, 2022

Geof, the service rep, provided exceptional service in resolving several issues with my car.

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Google Apr 27, 2022

Justin Morris checked me in, completed paperwork and directed me to waiting area. I was there to have car inspected, all done. Tires were recommended, will be scheduling those to be done.

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Google Apr 27, 2022

Only dealership that has impressed me from the first day we came to Nucar Tarbox.

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DealerRater Apr 26, 2022

The people were very efficient work done timely and as always the quality was excellent

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Google Apr 26, 2022

Thorough and courteous service representative, Justin, explained what was to be done, including a battery recall which I was unaware of. Service was performed promptly as usual.

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Google Apr 26, 2022

My advisor Andrew was sure I got in and out and clearly explained an additional repair I needed. Overall very positive experience.

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Google Apr 25, 2022

Excellent experience! Everything was smooth and quick! Bruno and Lee were awesome!

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Google Apr 23, 2022

It was a great experience from start to finish to purchase a car from Nucar Tarbox Toyota. There was no pressure from the sales or financing departments and every team member we met was friendly and informative. I would recommend this dealership to family and friends.

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DealerRater Apr 23, 2022

Excellent service every time I come to the dealership would recommend to anybody to go

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Google Apr 23, 2022

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Google Apr 23, 2022

I had my tires rotated on 4/21, my service representative name was John. He was very helpful. Harry Wilson

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Google Apr 22, 2022

Always a great experience at Tarbox, Service Team is courteous, efficient and informative. Have been doing business with them for years and will continue to do so. 🙂

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DealerRater Apr 22, 2022

Excellent service, fast and proficient, great staff and so easy to drive right in and get oil changes without an appointment. Best service department I've ever experienced.

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Google Apr 21, 2022

I always enjoy having my car serviced at Tarbox. Relaxing environment, courteous employees and very technically qualified. Antonio Brum has helped me several times over the years and actually made buying new tires a pleasure. Thank you!

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Google Apr 20, 2022

Great dealership that works hard to keep your business. I drove all the way from Massachusetts to purchase since Massachusetts dealership were charging $2k+ over MSRP. Financing department works hard to get you the best rate and sales rep Bruno was excellent. Tony Depina

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Google Apr 20, 2022

fast service, clear communication, exactly the time amount I was quoted and lots of space to work in the waiting area. Mark Hampshire was my service person and he was excellent

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Google Apr 20, 2022

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Google Apr 19, 2022

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Google Apr 17, 2022

The team at NuCar made my car buying experience so exciting. Tim and Lee were so easygoing, professional, accommodating, and transparent throughout my car leasing experience. I was met with the utmost respect and grace as I evaluated my options. This is why my extended family has been dealing with Tarbox for 20 years.

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Google Apr 16, 2022

Great service. Super friendly and will helped out tremendously to make a deal. Definitely recommending to family/friends.

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Google Apr 16, 2022

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Google Apr 15, 2022

The best. I had gone to Nucar Tarbox for a tire rotation and oil change which normally takes at least 2 hours for my SUV. Because I have a fractured knee, I called the service area to find out how busy they were. Really nice person answered, and told me it was not busy, bring it right in, which I did. The service guy who greeted me told me that it would be taken right in because they were not busy. It took 1 hour 20 mins and I was on my way. The waiting area is very pleasant with comfortable chairs distanced ...

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DealerRater Apr 14, 2022

The service department at Tarbox is top notch and one of the reasons I will keep buying cars there. Between Toyotas I briefly owned another popular car brand and their service and dealership were awful, so I came back to Tarbox. The staff is professional and friendly, always able to answer my questions. Brad assisted me this week and he was very helpful, from telling me how long it would take to finding the right touch up paint (which was applied in the shop - a big help!) The waiting area is open, bright and clean.

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Google Apr 13, 2022

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Google Apr 13, 2022

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DealerRater Apr 13, 2022

Awesome Service Center Mr Jeff Is a Great Service Representative at This Location East or West He is the Best 🙌💯👍💯🙌

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Google Apr 12, 2022

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Google Apr 9, 2022

Great place! Very fast! Thanks Marcus Murphy and everyone there for taking care of the services my car needed. I was expecting to be there for awhile, but the job was done in about 1 hour.

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Google Apr 9, 2022

I just had my 1yr checkup and the service rep was great. When I went to pick up my car, John Prickett was very helpful in explaining the cruise control and said if I had any other problems just to stop by and he would be more than happy to help me.

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DealerRater Apr 8, 2022

Everyone I dealt with was professional, helpful and pleasant.The sales and finance people that I had dealings with were Andrew Wallace, Rick Lewis and Lee. Also, I had 1 call with Andrew Potter. It was a very good experience. I certainly appreciated how good they were.

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DealerRater Apr 8, 2022

Recent service was wonderful! Andrew was helpful, professional, and amiable! Very accommodating in light of busy day and bad weather… really appreciated his efforts!

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Google Apr 6, 2022

Excellent,prompt service…..I recommend Tarbox to anyone seeking service..

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DealerRater Mar 31, 2022

Very friendly and professional.I was told by other dealers they were going to call me any did. Nucar Tarbox did.

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Google Mar 30, 2022

I had my Tacoma serviced on 3/26. My service advisor Mark was very professional and efficient getting me checked in. First of all, Tarbox does not make you wait 2 weeks for an appointment for an oil change like other dealerships. That being said, Tarbox has a comfortable waiting area. It wasn’t long before Mark had my vehicle ready to get back on the road. I also asked for their free car wash. They did an excellent job. The car was washed and dried on the outside, inside was vacuumed, and the rubber mats were pulled out and washed . The truck ...

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Google Mar 26, 2022

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Google Mar 25, 2022

I love this place! Nothing but the best service. After many years of going to another dealer that was awful and just made my car worse, I am so happy that my car and I found a home for repairs with Tarbox. Customer service is also the best, most kindest people. Thank you for being you Tarbox!

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DealerRater Mar 25, 2022

Warm friendly staff and environment! Sales representative was professional, knowledgeable and courteous! Would highly recommend this dealership and sales representative. Keep up the great work

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DealerRater Mar 25, 2022

I love this place! Nothing but the best service. After many years of going to another dealer that was awful and just made my car worse, I am so happy that my car and I found a home for repairs with Tarbox. Customer service is also the best, most kindest people. Thank you for being you Tarbox!

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Google Mar 24, 2022

great service, convenient, friendly, and professioal.

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Google Mar 24, 2022

My car window was broken by someone on Saturday night. I called my insurance company that night they told me they could get me into one of their shops by Thursday. I called Nucar Tarbox Monday morning and their service tech Jon got the glass and an appointment set that afternoon!!!

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Google Mar 23, 2022

Brad St. Germain was very helpful having the work performed in time slot that was convenient to me and keeping me informed while the service and repairs were performed.

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Google Mar 21, 2022

I had a wonderful experience at Tarbox Toyota purchasing a new vehicle! There were two less than 5 minute phone calls that preceded my visit and the vehicle I inquired about was out and ready to show when I arrived. I was there for a total of 90 minutes between showing me the new car, valuing my trade, and getting financing. Anna, Rick and Jess made the whole process painless. Left with the car that day, no fuss. I was expecting to lose a whole day there but was out so fast I even beat the local restaurants to being open for ...

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Google Mar 20, 2022

The service has always been great here, and they are observant about my car too.

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Google Mar 18, 2022

The service man Andrew was professional, knowledgeable and polite.

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Google Mar 17, 2022

I was very happy with the work done to my Tacoma as well as the treatment I received from the service advisor. Very professional, knowledgeable, helpful and friendly.

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DealerRater Mar 14, 2022

Always greeted by a friendly associate and kept well informed. Everyone I've dealt with from purchasing to service department has been wonderful.

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DealerRater Mar 13, 2022

I only needed to get the oil changed on my car but I'd been procrastinatinating because I heard that I couldn't make an appointment and the wait could be up to two hours! Infuriating! Solution found: I left the car. Mark, my service writer, was knowledgeable, pleasant and didn't try to oversell me. He gave me a reasonable time estimate in which to expect the car to be done and it was! The women in the business office recognized my punch card was on my third visit, so I got 1/2 off. It was a great visit!! Based ...

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Google Mar 11, 2022

I would like to thank the team of Nucar Tarbox Toyota: Mark Pezzullo, Mike Silva, and especially Melvin Garcia. Melvin was in touch with me during the whole process and answered all my questions about the car, available options, finance, etc. You guys provided an excellent service and helped me with getting me a new car. During this crazy time, that was a very easy process for me. Moreover, they do not charge above MSRP, like many other dealerships. Much appreciate your help and definitely would highly recommend that dealership to everyone.

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DealerRater Mar 10, 2022

I have been doing business with Tarbox for many years and from sales to service is outstanding. All the personnel is great to deal with and very professional. I dealt with Cory M in service for my visit today he's an asset to your dealership. Thanks

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Google Mar 9, 2022

Nicky is the best!

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DealerRater Mar 9, 2022

My first time with Tarbox. The 2022 RAV4 Prime I ordered came in on time.

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Google Mar 8, 2022

I got my usual good service and had all of my qusetions answeered by Andrew Chan. I appreciate the fast, competent good service.

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Google Mar 8, 2022

We went to this dealership to buy a Toyota Highlander Hybrid. The experience was very good, much better than my experience with other dealerships. Joe Petit was very helpful and thankfully we did not have to do any price negotiation. They have plenty of inventory available or coming soon. We got our new highlander in less than a week! I am hoping that they will have the 2023 Sequoia out soon.

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Google Mar 8, 2022

Jeff (service advisor) was outstanding. He listened to my concerns and answered all my questions. When I had concerns, he presented them to Pat (service manager) who resolved them to my full satisfaction.

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DealerRater Mar 7, 2022

I have been doing business with Tarbox for many years and the customer service is outstanding.All the personnel are great to deal with and very professional.Thank you once again for the fine service.

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DealerRater Mar 5, 2022

Excellent service from when I walked in the door. Salesman was great-bought the car that I set out to buy. No pressure but very knowledgeable and answered all my questions and concerns.

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Google Mar 4, 2022

My service rep for my last visit was Justin Morris. Work done as requested, on time, got a call when the job was complete, got a call after I picked up the car to make sure there were no questions and that all was OK. Real Customer Service, old school. Don't always see that these days, do we? Bought my car there also. All over great experience.

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Cars Mar 3, 2022

I went in for my 25,000 mile check and was told it was busy but that it would be about 1 hour and 45 minutes; they were done in 1hour and 30 minutes. My person that checked me in was honest and personable. He did not promise something that could not be done; refreshing.

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Google Mar 1, 2022

Brad St Germain was very professional.

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Google Feb 22, 2022

Mark my service advisor was extremely welcoming and knowledgeable. Great service and comfortable lounge area.

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DealerRater Feb 22, 2022

Recently bought a 2022 Rav4 from Tarbox Toyota excellent customer service would highly recommend to anyone looking to buy a new/ user car.

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DealerRater Feb 19, 2022

The service was extremely excellent, and professional by staff and my service rep Andrew Chen. The service center was extremely environmentally clean.

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Google Feb 16, 2022

Stopped by for an oil changed and tire rotation. My service advisor was very friendly and said that there would be a little bit of a wait due to the volume of vehicles ahead of me. I appreciated this information being presented up front. Wait time was less than expected and everything was done that needed to be done. I fully subscribe to the no muss no fuss theory of doing business and Tarbox seems to embrace this as well. I realize it was only an oil change and tire rotation but it was done it a reasonable amount of ...

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Google Feb 13, 2022

After going to two previous Toyota dealerships looking for a Hylander, I ended up at Nucar. They had more vehicles in stock then the other dealerships I had been to. Hass, the sales manager was great to work with and was able to make the deal I was looking for. He set me up with Edward to finalize the deal who was very kind and patient as it took an hour after closing for me to drive home my new car. I will definitely be returning and recommending them. Thanks Hass & Edward for making this process so easy! I ...

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Google Feb 11, 2022

Great service experience as always.

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Facebook Feb 10, 2022

Was very happy with them. I ordered a new car and it arrived on time,one month. Rav 4 Hybrid. Love it! Take a few days to get use to. Gas mileage on the car is great I couldn’t be more impressed with it.

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Google Feb 6, 2022

Just had 15,000 mile service on my leased 2020 Camry at Nucar Tarbox Toyota. Service was completed much quicker than I expected. My service advisor Cory was thoroughly polite, professional and courteous as are all of the advisors. I was in and out in about an hour. If you're waiting for service be sure to bring a book, no TV in the waiting area so it's pretty quiet.

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Google Feb 2, 2022

As always your team did a great job. My fan was making a terrible noise only on hi speed. Seems I had a large collection of acorns. Still not sure how they got there. Good job team!!!!!

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DealerRater Feb 1, 2022

The service was excellent and there’s a discount card for oil changes. The billing department was superior and Courteous!

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Google Feb 1, 2022

This dealership was excellent to deal with. Anton Dushi, Jess Camp, Joe Petit and Rick Lewis were awesome! My wife and I love our new 2022 Highlander xle and we appreciate everyone’s effort that made the process simple and fair. The sales staff was not overbearing and they gave us more than enough consideration to make an informed decision.

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DealerRater Jan 26, 2022

Had my car serviced at Tarbox and received excellent service from Justin Morris. He was professional throughout

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Cars Jan 26, 2022

I took my 2016 Toyota Tundra in for routine maintenance. My service advisor was Justin Morris. Justin was very polute, extremely knowledgeable and explained all the work that was going to be performed on my vehicle. It was a cold Saturday morning in the single digits. Justin asked whether I planned to wait for the vehicle or just drop my vehicle off. I exllained that I would have preferred to wait while the maintenance was being performed but my wife was ill and I neededto return quickly. So as sokn as I check my vehicle in I'll be walking home. ...

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Google Jan 25, 2022

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DealerRater Jan 24, 2022

I purchased a new 2021 Rav4 from Nucar Tarbox Toyota in December 2021. The entire process was great! I found the car online and reached out to Nucar Tarbox Toyota and then Anna C reached out to me to let me know when the vehicle would be onsite and she took my deposit over the phone. Simple! Next Melvin G called me within a few weeks to let me know the car was there ready for me to come take a look. I met with Melvin he went over the car with me, explaining the safety features and other feature of the ...

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Google Jan 21, 2022

Booked the night before for 30K service. In and out just over 2 1/4 hours with a car wash. Mark H. was great service contact

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Google Jan 20, 2022

Had my first oil change yesterday with no issues. My service advisor, Brad S. was welcoming and polite. The waiting area was very comfortable with complimentary Wi-Fi and plenty of room to maintain social distance during this endless pandemic. Thank you! Denise Wilcox

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Google Jan 20, 2022

Brought my car in for 30,000 mile check- - Brad was most helpful and professional.

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DealerRater Jan 20, 2022

Excellent Service With Excellent Customer Service By Geoffrey Dias It was My First 10000 Miles Regular Oil Change along With Tire Rotation Service Of 2022 Toyota Highlander XLE Hybrid They Throughly Washed My Car even they washed my Inside Car Mats East or West Tarbox Toyota Is the Best ♥️👍💯⭐️💯👍♥️

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Google Jan 18, 2022

Geoff did a great job and was extremely professional!

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DealerRater Jan 18, 2022

Excellent service...not pushy and never felt rushed. Highly recommend Anthony as a salesman. His calm personality was easy to work with, and is the reason I purchased my car from this particular dealership.

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Google Jan 17, 2022

Purchased a new 2022 Toyota Corolla from Joseph Petit. Great person to do business with, I highly recommend.

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Google Jan 17, 2022

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Google Jan 15, 2022


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